At 345com, your privacy is not a footnote in our operations — it is a core part of how we build and run our platform. This Privacy Policy explains in plain language exactly what personal data 345com collects from users in Pakistan and elsewhere, why we collect it, how we use it, and what rights you have over your own information.
Your Privacy at a Glance
A plain-language summary of the key privacy commitments 345com makes to every registered user.
All personal data held by 345com is stored on encrypted servers. We use industry-standard AES-256 encryption at rest and TLS in transit so your information is never exposed in plain form.
345com does not sell, rent, or trade your personal information to third-party marketers. Your data stays within the 345com ecosystem and is only shared where legally required or operationally necessary.
You have the right to access, correct, or request deletion of your personal data at any time. 345com will respond to all verified data subject requests within 30 days of receipt.
345com uses only functional and analytics cookies. We do not deploy third-party advertising cookies. You can manage cookie preferences at any time through your browser settings.
345com retains personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes — never indefinitely.
Marketing communications from 345com are always opt-in. You may unsubscribe from promotional emails at any time. Transactional communications related to your account cannot be disabled.
345com is an internationally licensed online betting and casino platform serving users in Pakistan and other eligible jurisdictions. References to "345com", "we", "us", or "our" throughout this Privacy Policy refer to the entity operating the 345com platform at https://345com.org.
345com acts as the data controller in respect of the personal information collected from its registered users and website visitors. As data controller, 345com determines the purposes and means by which personal data is processed, and bears responsibility for ensuring that such processing is carried out lawfully, fairly, and transparently.
Our platform is designed specifically for adult users aged 21 and above. If you are under the age of 21, you are not permitted to register an account or provide any personal information to 345com. Please see Section 12 of this Privacy Policy for further detail on our approach to protecting minors.
345com collects personal data that falls into the following categories. We only collect data that is necessary and proportionate for the purposes described in this Privacy Policy.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, photograph | Mandatory (KYC) |
| Contact Data | Email address, Pakistani mobile number, residential address | Mandatory |
| Financial Data | JazzCash / EasyPaisa wallet ID, bank account details, transaction history | Mandatory |
| Technical Data | IP address, browser type, device identifiers, login timestamps | Automatic |
| Usage Data | Pages visited, bets placed, games played, session duration | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Where applicable |
| Marketing Preferences | Opt-in / opt-out status for promotional communications | Optional |
345com does not collect special categories of sensitive personal data (such as health information, religious beliefs, or political opinions) unless specifically required by applicable law or our licensing obligations, and only then with appropriate safeguards in place.
345com collects personal data through a variety of means, depending on how you interact with our platform:
345com uses the personal data we collect for the following purposes. Each use is tied to a specific legal basis described in Section 5:
345com processes your personal data on one or more of the following legal bases, in accordance with applicable data protection law:
345com does not sell, rent, or trade your personal data. We may share your information with the following categories of recipients only where necessary and under appropriate contractual safeguards:
As an internationally operated platform, 345com may transfer your personal data to countries outside of Pakistan, including to countries where our servers, licensing authority, or third-party processors are located. Where such transfers occur, 345com takes steps to ensure that your personal data receives an equivalent level of protection to that afforded under applicable Pakistani data protection principles.
345com retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Licensing & AML obligation |
| Financial & Transaction Data | 7 years from transaction date | Legal / tax obligation |
| KYC Documents | 5 years from account closure | AML / licensing obligation |
| Support Communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Technical & Usage Logs | 13 months on a rolling basis | Security & analytics |
| Marketing Preferences | Until opt-out or account closure | Consent |
After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical purposes.
As a 345com user, you have the following rights in respect of the personal data we hold about you. To exercise any of these rights, please contact the 345com support team or Data Protection Officer using the contact details in Section 15.
Request a copy of the personal data 345com holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no legitimate retention basis exists.
Request that 345com restricts processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
345com will respond to all verified data subject requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. We may need to verify your identity before processing a request. Exercising your rights is free of charge unless requests are manifestly unfounded or excessive.
The 345com platform uses cookies and similar tracking technologies to operate core platform functionality, remember your preferences, and analyse how users interact with the site. We do not deploy third-party advertising or behavioural tracking cookies.
You can manage or disable cookies at any time through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the 345com platform. 345com's cookie settings are accessible via the cookie preference centre displayed on your first visit to the platform.
345com implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security framework includes:
The 345com platform is strictly intended for users who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Registration by minors is expressly prohibited under both our Terms and Conditions and our gaming licence conditions.
If 345com becomes aware that personal data has been collected from an individual under 21, we will immediately suspend the relevant account, delete the associated personal data, and, where required, report the incident to our licensing authority. If you have reason to believe that a minor has registered on the 345com platform, please contact our support team immediately.
The 345com website and platform may contain links to third-party websites or services for informational or operational purposes. This Privacy Policy applies exclusively to the 345com platform and does not extend to any third-party website or service. 345com has no control over, and accepts no responsibility for, the privacy practices or content of any third-party site. We encourage you to review the privacy policy of any third-party site you visit.
345com reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new purpose for processing your data — we will notify registered users by email or via a prominent notice on the 345com platform prior to the change taking effect. The effective date at the top of this document will always reflect the date of the most recent version.
Your continued use of the 345com platform following notification of a revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with the revised policy, you should cease using the platform and may request account closure by contacting 345com support.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 345com processes your personal data, please contact us using the details below. We take all privacy enquiries seriously and will respond within the timeframes set out in this policy.
Your Data, Your Platform
Now that you understand exactly how 345com protects your data, explore Pakistan's most trusted betting platform — from PSL cricket markets to live casino tables — with full peace of mind.
21+ only. Please gamble responsibly. Visit our Responsible Gaming page for tools and support.