Betting should be enjoyable — a bit of weekend excitement watching PSL, a live casino session, or a quick slot spin. At 345com, we take it seriously that gambling stays exactly that: entertainment. This page explains every tool, every policy, and every resource we have in place to keep your experience safe, controlled, and genuinely fun.
Our Commitment
At 345com, responsible gaming is not a checkbox or a legal footnote — it is a core part of how we operate. As Pakistan's most trusted online betting and casino platform, we serve players from Karachi to Islamabad, and we recognise that behind every account is a real person with a real life. Our duty of care extends beyond just offering competitive odds or exciting slot titles. We are genuinely invested in making sure that every player on 345com is betting within their means, for the right reasons, and in full control of their experience.
345com operates under an internationally recognised gaming licence, and our responsible gaming framework is a condition of that licence — not an optional extra. We are required to offer players real, effective tools to manage their gambling behaviour, and we go further than the minimum standard because we believe it is the right thing to do. Whether you are a casual PSL cricket bettor, a live casino regular, or someone who enjoys a weekend slot session, the tools on this page are available to you at any time, free of charge, with no questions asked.
Gambling becomes a problem when it stops being entertainment and starts affecting your finances, your relationships, or your mental wellbeing. Problem gambling is a recognised condition, and it can affect anyone regardless of income, education, or background. Recognising the early warning signs — and knowing where to turn — can make a significant difference. 345com is committed to making that recognition as easy as possible for every player on our platform.
Player Protection Tools
Set daily, weekly, or monthly deposit caps directly from your 345com account settings. Once a limit is active, the system will not allow you to deposit beyond it — no override, no exceptions. Reducing a limit takes effect immediately; increasing one requires a 7-day cooling-off period to protect you from impulsive decisions.
Define the maximum amount you are prepared to lose in a given period. When your net losses reach that threshold, 345com will automatically pause your betting activity for the remainder of the period. This tool is especially useful for players who find it difficult to walk away after a losing streak.
Set a maximum session duration after which 345com will automatically log you out. Time flies when you are watching a live cricket match or spinning a slot — this tool ensures you stay aware of how long you have been on the platform and step away when you intended to.
Configure periodic pop-up reminders that appear during your session, showing how long you have been playing and your net result for that session. These gentle nudges are designed to keep you grounded and prevent the kind of extended, unplanned sessions that often lead to chasing losses.
Take a short break from 345com without permanently closing your account. Cool-off periods range from 24 hours to 6 weeks. During this period, all logins to your account are blocked and all promotional communications are suspended. Your account and balance are safely preserved.
If you feel your gambling is out of control, self-exclusion allows you to block your 345com account for a minimum of 6 months, up to a permanent lifetime ban. Self-exclusion cannot be reversed during the chosen period and overrides all bonuses, promotions, and marketing. Contact our support team to activate this immediately.
Self-Exclusion
Self-exclusion is the strongest tool available on 345com and we encourage any player who has concerns about their gambling behaviour to use it without hesitation. There is no penalty, no judgment, and no loss of your account balance. When self-exclusion is activated, your account is immediately locked, all pending bonuses are cancelled, and your details are removed from all 345com marketing lists.
Self-exclusion periods available on 345com are: 6 months, 1 year, 3 years, 5 years, and Permanent (lifetime). Once a period has begun, it cannot be shortened or reversed — even if you request it. After a time-limited self-exclusion period expires, a mandatory 7-day cooling-off reflection period is enforced before reactivation can proceed.
Navigate to Account Settings → Responsible Gaming → Self-Exclusion. The option is always visible and never buried behind promotional content.
Select from 6 months, 1 year, 3 years, 5 years, or Permanent. Take your time — this decision cannot be reversed once confirmed.
You will receive a confirmation email to your registered address. Your account is locked immediately upon confirmation — not after a delay.
If you cannot access your account or need self-exclusion applied urgently, contact our 24/7 live chat or email [email protected] (plain text — not a clickable link) and our team will action it immediately, no questions asked.
Know the Signs
Problem gambling can develop gradually and is not always obvious at first. The following are recognised warning signs. If you identify with several of these, we encourage you to use 345com's responsible gaming tools and seek professional support.
Betting more to try to recover money you have already lost, often leading to larger losses and frustration.
Spending much longer on gambling than you planned, and losing awareness of how much time has passed.
Using money set aside for rent, groceries, school fees, or other essential expenses to fund betting activity.
Lying to family members or friends about how much time or money you spend gambling, or feeling the need to conceal it.
Feeling restless, anxious, or irritable when you are not able to gamble, or when trying to reduce or stop gambling.
Allowing gambling to interfere with work, family obligations, or social commitments on a regular basis.
Self-Assessment
Read each statement honestly. If you find yourself agreeing with three or more of the following, it may be time to use 345com's responsible gaming tools or speak to a professional.
I have spent more money on gambling than I originally intended to.
I have tried to stop or cut back on my gambling and found it difficult.
I have gambled to escape from stress, anxiety, or problems in my life.
I have borrowed money or sold something to fund my gambling.
I have felt guilty or ashamed about my gambling behaviour.
Gambling has caused arguments or tension with family members or friends.
I think about gambling frequently when I am not actively betting.
Age Verification
345com strictly enforces a minimum age of 21 years for all account holders. This is a non-negotiable condition of our international gaming licence and reflects our firm commitment to protecting young people from the potential harms associated with gambling.
All new 345com accounts undergo a mandatory Know Your Customer (KYC) identity verification process before any deposit or withdrawal is permitted. This verification confirms that the account holder is at least 21 years old using government-issued documentation. Accounts where age verification fails or cannot be completed are permanently suspended.
If you are a parent or guardian in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan and you are concerned that a minor in your household may be accessing 345com or other gambling platforms, we recommend the following:
Your Wellbeing First
You now know all the tools available to you. If everything is in order and you are playing within your means, explore 345com's full range of cricket markets, live casino tables, and slots — and enjoy every moment of it.
21+ only | Play within your means | Tools available 24/7 in account settings